FAQ

How do I contact Customer Service?

Give us a call at 989-826-8181 or email us at: orders@bluecollarclothingco.com.

 

How do I make a return?

  • Returns need to be made within 30 days of the purchase.

  • Notify us at orders@bluecollarclothingco.com that you will be returning the item and if there were any issues or defects with the product.

  • The cost of shipping the return will be your responsibility.

  • Once the item is received, we will process any eligible refund immediately to the original form of payment.

 

What's your return policy?

  • Blue Collar Clothing Co. will accept your return of unworn, unwashed, like new condition with tags (per Blue Collar Clothing Co. discretion) and defective merchandise by mail for a full refund of the purchase price (excluding shipping costs) if the merchandise is returned within 30 days of receipt.

  • Eligible refunds made within 30 days after receipt will be credited for the item's purchase price in the original form of payment.

 

Hard Work Guarantee

You are hard working and your Blue Collar Clothing Co. products should be too. If your Blue Collar Clothing Co. product doesn’t meet your standards, send us a picture and a description of the defect at orders@bluecollarclothingco.com. From there, we can either replace the product or issue store credit.

 

Will you be getting ______ back in stock?

We release new products all the time; sometimes that means that older designs are recycled to make room for our newest designs. Any items that no longer on the site are out of production. You always have the option to send an email to the Blue Collar Team regarding special orders of designs or sizes at orders@bluecollarclothingco.com. We will do our best to accommodate.

 

Are Blue Collar Clothing Co. items made in the U.S.?

Most of our garments are from outside of the U.S. to keep costs down. Select specialty garments and limited-edition graphic T-shirts may be made in the U.S. All of our shirts are designed, printed, packaged, and shipped from our Michigan headquarters.

 

My order says “pending.” What does that mean?

Your gear has been processed and we’re getting it out the door just as fast as we can.

 

The item I wanted is out of stock. What do I do?

First worlds problem. Get back to work, and keep an eye on our website. If the listing is still there, we will likely reproduce it.

 

For APO/FPO addresses, please ensure that your shipping information is properly formatted to fight against errors in our shipping systems. Here is an example of a properly formatted address:

NAME: JOHN DOE

COMPANY (FPO ONLY): Blue Collar Clothing Co.

STREET 1: UNIT/PSC 1234

STREET 2: BOX 1234

CITY: APO/FPO

STATE: Merica

COUNTRY: UNITED STATES

ZIP: 00000-0000

 

Where’s my return?

Likely still shipping to us. We’ll process the return the moment it comes through our door.

 

My Store Credit/Gift Card Code is not working. What do I do?

Contact Customer Service for help with processing Gift Cards and Store Credit.